Support

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Welcome to AstroCoin support. Below you'll find answers to common questions. If you need further assistance, please don't hesitate to contact us.

Frequently Asked Questions

What is AstroCoin?

AstroCoin is an app that displays cryptocurrency price data alongside astronomical events and space weather data. It's designed for entertainment and educational purposes, allowing users to explore potential correlations between cosmic events and market movements.

Is this financial advice?

No. AstroCoin is for entertainment and educational purposes only. It does not provide financial advice, and you should not make investment decisions based on the app's content. Always consult a qualified financial advisor before making investment decisions.

How do I restore my purchase?

Go to the Profile tab, scroll down to find the subscription section, and tap "Restore Purchases." Make sure you're signed in with the same Apple ID you used for the original purchase.

How do I cancel my subscription?

Subscriptions are managed through your Apple ID. Go to Settings → [Your Name] → Subscriptions on your iPhone, find AstroCoin, and tap Cancel Subscription.

Why isn't my data syncing?

Make sure you're signed in to iCloud on your device (Settings → [Your Name] → iCloud). The app uses iCloud to sync your saved reports across devices. Check that you have an active internet connection.

Where does the data come from?

Cryptocurrency prices come from CoinGecko. Space weather data comes from NOAA's Space Weather Prediction Center. Solar event data comes from NASA's DONKI service. Astronomical event data is calculated using standard ephemeris algorithms.

What are Evidence Modes?

Strict: Shows only data and metrics with clear disclaimers. Exploratory: Includes narrative interpretations of potential correlations. Overlays Only: Displays visual data markers without narrative text.

Still need help?

Contact us and we'll get back to you as soon as possible.